Free return policy
Free Return Policy:
We want you to be completely satisfied with your purchase from Nomad Unbranded. If for any reason you need to exchange an item, we offer a hassle-free free return policy. Please review the following guidelines:
- Timeframe: You have 30 days from the date of receiving the product to initiate a return.
- Condition of the item: To be eligible for a return, the item must be in its original condition, unused, and with no signs of wear or damage. We recommend trying the boots on a carpeted surface to prevent scratching the outsole.
- Return Process: To initiate a return, please contact our customer support team at 512-332-9000 (text).They will guide you through the return process and provide further instructions.
- Return Shipping: We will provide you with a prepaid return label, making the return process easy and convenient for you.
- Exchange Option: You have the option to exchange the item for a different size, color, or style of boots. Simply let our customer support team know the details of the exchange, and they will guide you through the process.
- Exceptions: Our free return policy applies only to boots. Please note that other items such as belts, buckles, or leather care products are not eligible for free returns.
If you have any further questions or need assistance with your return, please don't hesitate to reach out to our customer support team. We're here to ensure your satisfaction with every purchase from Nomad Unbranded.